Get. Data. Back Data Recovery Software FAQShould you have any questions that are not answered here, please don't hesitate to contact technical support. Get. Data. Back Simple, classic Get. Data. Back for FAT, Get. Data. Back for NTFS What are the differences between Get.

Data. Back Simple, Get. Data. Back for FAT, and Get. Data. Back for NTFS? Can fragmentation of the disk affect the result of the recovery? Can I investigate the quality of my recovered files before I buy the software? Can I use Get. Data.

Back to recover data from CDs, CDRs and DVDs? Can I use Get. Data. Back to recover data if my hard drive is not recognized by the BIOS of my computer?

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While running Get. Data. Back I received a disk error. What does this mean?

How can I optimize the quality of the recovery? I cannot open the recovered files. Why? I don't know which file system I had on my drive before it crashed.

What do I do? Is it safe to run Get. Data. Back on my crashed hard drive? The software only runs in a Windows environment, as my computer is a laptop, I cannot have more than one hard disk.

Will Get. Data. Back work on large hard drives? What is your update policy? How do I recover files I deleted with Windows Explorer? Why don't I see any drives? Does Get. Data. Back support Unicode character sets? What is the difference between a regular and a technician's license?

See more FAQs in the Get. Data. Back help files.

Q. What are the differences between Get. Data. Back Simple, Get. Data. Back for FAT, and Get. Data. Back for NTFS? A. Get. Data. Back Simple is the newest and recommended recovery software for NTFS, FAT, ex. FAT, and EXT file systems.

Get. Data. Back for FAT and Get. Data. Back for NTFS are our classic recovery products.

Top. Q. Can fragmentation of the disc affect the result of the recovery? A. Get. Data. Back is searching your hard drive to find one of the FAT (File Allocation Table). If no FAT is found Get. Data. Back will attempt the recovery without this information.

In this case the possibility of bringing fragmented parts from all over the drive together gets smaller. Fragmentation in NTFS should not effect the results of the recovery. If the file shows up in the recovery tree, it should be recoverable. If it does not contain the expected data, you should review your selection of the file system. Top. Q. Can I investigate the quality of my recovered files before I buy the software? A. Yes, Get. Data.

Back contains a build- in viewer which lets you investigate the quality of your files and you can also open the files with their original application before you have to register the program. Top. Q. Can I use Get. Data. Back to recover data from CDs, CDRs and DVDs? Download Lagu Canon Rock Version Slow Cooker. No, Get. Data. Back is a software for hard drives, SSD, floppy drives, Jaz drives, Zip drives, Memory Sticks, Smart Media, Compact Flash, Secure Digital and Multi Media Cards only.

Can I use Get. Data. Back to recover data if my hard drive is not recognized by the BIOS of my computer? A. No, if the BIOS is not recognizing the hard drive, our software is not able to perform a recovery. Please make sure that the connections, jumper settings and controllers are okay. If the hard drive is still not recognized, try to connect it to another computer and see if it gets recognized there. While running Get.

Data. Back I receive a disk error. What does this mean? Get. Data. Back is a solution for software related problems, it cannot help you with failed hardware.

A disk error is a sign for a hardware problem. We recommend to stop working with the corrupted drive until you make a disk image. How can I optimize the quality of the recovery? A. What did you choose in the first step? We recommend choosing the physical drive for your recovery.

In Step 2 be sure to choose the file system which contains the most applicable information to perform the recovery on. You can compare the file system quality by viewing the details in the right window. Pick the file system with the highest number of .

Another indicator for better file system quality is the percentage rating on the right side of the graphic below. Before you register, please test enough files to be sure you are satisfied with the results of the recovery. I cannot open the recovered files.

Why? A. There are three possible reasons for the inability to open the recovered files. Get. Data. Back is searching your hard drive to find one of the FATs (File Allocation Tables). If no FAT is found Get. Data. Back will attempt the recovery without this information. In case of fragmented files, the chances of bringing all parts together gets smaller. However, only a fraction of the recovered file is usually affected by this problem.

Another FAT related problem can occur if Get. Data. Back find a FAT that is not the file system's FAT. In this case Get. Data. Back uses misleading allocation information. Another possible reason is that your files were overwritten by other data.

The third possible reason is that you have chosen the wrong file system. Be sure to choose the file system that contains the most applicable information to perform the recovery on. Recommendations: Regarding point 1 you should check the beginnings of the bad files with a hex viewer (you can use Disk. Explorer for that)). Compare these file starts with the starts of the same type of files that are readable. The file starts should look .

If they do there is a chance of putting together the files manually using a disk editor, e. Runtime's Disk. Explorer.

The file info option in Get. Data. Back shows you the clusters it uses for the recovery of the certain file.

If Get. Data. Back was using a false FAT, check the . Check point 3. Try other file system entries, that come close in size and position to the partition you want to recover. We will gladly assist you in determining which entry to choose please contact our Technical Support Department for more information. Top. Q. I don't know which file system I had on my drive before it crashed. What do I do? A. You use Get.

Data. Back Simple. If you want to use one of the classic Get. Data. Back versions, here are some suggestions: If you don't know which file system you had on your drive before the crash, you can use both of our demo versions of Get.

Data. Back to explore your drive. First of all, you have to download the demos to a working Windows computer and install the software, than connect the crashed drive as the second hard drive and make sure that the BIOS is recognizing the drive.

Now you can use the FAT and the NTFS demos to explore your drive. You cannot destroy anything, as long as the drive is not physically damaged, because Get. Data. Back is a read- only software. After you followed the instructions, with the right version you will receive a recovery tree with your files and folders.

You can evaluate the quality of the recovery by clicking Recovery- > Open in the main menu. If your files look okay, you can copy them to a safe location on another drive (full version only). A little hint if you are inexperienced with different Windows versions: Windows 3. Windows 9. 5, Windows 9. Windows ME use a FAT based file system. All other Windows versions can have both file systems: NTFS or FAT.

However, they usually use NTFS, unless it is a removable Media or a USB drive. Is it safe to run Get. Data. Back on my crashed hard drive? A. Yes, as long as your drive doesn't have a physical problem, it is safe to use Get. Data. Back. The program will not change anything on the crashed drive, since it is a read- only software. Install the software on a working Windows computer and attach the hard drive which contains the lost files as a second hard drive to this computer.

Make sure that the second hard drive is recognized by the BIOS. Then run Get. Data.

Back and select your bad drive (usually this is DISK1, or HD1. Get. Data. Back).

Let the program scan your drive. As soon as the scan is ready you will see a list of possible file systems the program has found.